Refund Policy

Last updated: March 17, 2026

One-Time Website Purchase ($297)

Before delivery: Full refund within 7 days of purchase if your live page has not yet been published.
After delivery: No refund once the live page is published and the edit window is open, as the service has been fully rendered.
Technical issues: If we are unable to build or host your page due to a technical error on our end, you will receive a full refund.

Growth Plan (Monthly Subscription)

You may cancel at any time. Cancellation stops future billing immediately.
No partial refunds for the current billing period.
To cancel, email alex@bookedlocal.ca with your business name.

How to Request a Refund

Email alex@bookedlocal.ca with your business name and the email used for payment. We process refunds within 5 business days. Refunds are returned to the original payment method.

Disputes

If you believe a charge was made in error, please contact us before filing a dispute with your bank. We are happy to resolve issues directly and promptly.